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Bob Phibbs

Global Retail Expert + Author, The Retail Doctor

Bob Phibbs is an internationally recognized business strategist, customer service expert, sales coach, author of three books, and motivational business speaker.

Phibbs founded The Retail Doctor in 1994 and created SalesRX, a strategic and done-for-you virtual training program. The firm specializes in working with retailers and brands who to sell their merchandise more profitably in stores. His clientele has included many of the Fortune 500 including Brother, Hunter Douglas, Lego, T-Mobile, T-Cetra, and Yamaha.

A Top Voice on LinkedIn with 400K followers, Phibbs has over 30 years of experience. He has been a corporate officer, franchisor, and entrepreneur. He received the highest increase in sales from South Coast Plaza, the highest-grossing mall in the USA.

Phibbs was awarded the World Retail Forum’s Innovation Leadership Award 2021 in recognition of his innovative online training platform SalesRX and relentless messages of hope. Phibbs earned the speaking profession’s highest earned designation, the CSP®, Certified Speaking Professional™, achieved by less than seven percent of speakers worldwide.